NP-Led Telehealth · Serving All of Texas Same-Week Video Visits (469) 665-8234
Telehealth Urgent Care

Telehealth Sick Visits in Dallas, TX.

Feeling rotten? See a nurse practitioner by video, often the same day, and get a prescription sent to your pharmacy without leaving the couch.

$89 / visit self-pay · insurance accepted
Video Visits
Anywhere in TX
Insurance
Accepted
Often Same-Day
What A Sick Visit Is

Urgent care, without the waiting room.

A sick visit is a short video appointment for a common, acute problem, the kind of thing you would normally drag yourself to urgent care for. You talk it through with a nurse practitioner, get a diagnosis and a plan, and any prescription goes straight to your pharmacy. We bill major Texas insurance, and if you are not using insurance the self-pay rate is one flat price, no matter the complaint.

How It Works
About a 20-minute visit

A focused video visit to assess your symptoms, reach a diagnosis, and send treatment to your pharmacy. Quick, but never rushed.

What It Costs
Insurance or flat self-pay

We bill major Texas insurance, so most patients owe just their copay. Not using insurance? The self-pay rate is a flat $89 for any complaint. Tests are billed separately.

Where Meds Go
Your local pharmacy

Prescriptions are sent to the pharmacy you already use, often covered by your insurance, so there is nothing to ship and nothing to wait on.

What We Treat

The complaints we handle by video.

If it is a common, acute problem that does not need hands-on examination, there is a good chance we can handle it over video. A few of the most common reasons patients book.

  • Cold, flu, and sinus infections
  • Sore throat and strep
  • Urinary tract infections (UTIs)
  • STD screening and STI management
  • Joint pain and minor flare-ups
  • Abnormal uterine bleeding, painful or missed periods
Is It Right For You

Great for the everyday stuff, not for emergencies.

Telehealth sick visits are perfect for common problems that can be assessed by talking and looking. Some things need to be seen in person or are a true emergency, and we will always tell you when that is the case.

A good fit for

  • Common acute illnesses like cold, flu, UTI, or strep
  • Symptoms you can describe and show on camera
  • Anyone in Texas who would rather not sit in a waiting room
  • Refills or follow-up on a recent acute issue
  • A quick, honest opinion on whether you need to be seen in person

Please seek in-person or emergency care for

  • Chest pain, trouble breathing, or signs of a stroke
  • Severe or sudden abdominal pain
  • High fever with confusion or a stiff neck
  • Anything needing a hands-on exam or imaging
  • Any situation that feels like an emergency, call 911
Insurance & Pricing

We bill insurance first.

For sick visits, we bill major Texas insurance plans, including Baylor Scott & White, so most patients just owe their normal copay. No insurance, or prefer to pay out of pocket? The self-pay rate below is one flat fee, the same for any complaint.

Self-Pay Rate · Sick Visit
$89 / visit
Self-pay rate, if not using insurance.
  • About a 20-minute video visit
  • Prescriptions sent to your pharmacy
  • Same self-pay rate for every complaint type
  • Often same-day or same-week availability
  • No urgent-care waiting room
Book a Visit

We bill major Texas insurance, including Baylor Scott & White, and the $89 shown is the self-pay rate when insurance is not used. Patient-specific tests (a urine culture, STD panel, or throat swab) are billed separately. If you join Concierge Medicine, sick visits are included at no per-visit charge.

Good To Know

A quick, honest note.

Telehealth is a great fit for many common illnesses, but not for everything. Some problems genuinely need an in-person exam, a test, or emergency care. If your situation is one of those, our care team will tell you directly and point you to the right place rather than guess over video.

Any prescriptions are based on a real clinical visit and sent to your pharmacy, where your insurance can apply. Patient-specific tests are billed separately. Individual results vary, and your safety comes before a quick answer, every time.

Concierge Medicine

Get sick often? Stop paying per visit.

If your household catches more than a couple of bugs a year, Concierge Medicine is the better deal. For one flat monthly fee, sick visits are unlimited and free of any per-visit charge, alongside unlimited primary care and chronic management.

Compare Individual & Family plans →

  • Unlimited sick visits, no per-visit charge
  • Unlimited primary care and chronic management
  • Individual $149/mo, Family $299/mo
  • Covers a household of up to four
  • Month to month, HSA and FSA eligible
How It Works

Seen and sorted, in four quick steps.

From booking to prescription, a sick visit is meant to be the fastest part of your day.

01

Book Your Visit

Book a video visit online and tell us what is going on. Same-day and same-week slots are often available.

02

Meet By Video

Talk through your symptoms with our care team. She assesses, diagnoses, and answers your questions, usually in about 20 minutes.

03

Get Your Plan

If you need a prescription, it goes straight to your local pharmacy, often covered by your insurance.

04

Feel Better

Pick up your medication and start treatment. If anything changes, message your care team or book a quick follow-up.

Why Choose Us

Care that feels like it was built around you.

Being sick is miserable enough without a runaround. JY Family Clinic was built around the patient, so getting care is the easy part. Here is what that looks like.

  • Care that knows your history

    Your history and your goals follow you from visit to visit, so your care always picks up where it left off instead of starting over each time.

  • Care from wherever you are

    Seen by video from your kitchen table, your office, or anywhere in Texas. No waiting rooms, no time off work, no runaround.

  • Unhurried, honest visits

    Real time to talk, straight answers, and clear pricing. If something is not the right fit for you, we will tell you.

  • Built with women in mind

    From hormones and menopause to everyday family care, with the depth and attention these conversations deserve.

Feeling Under The Weather

Let's get you feeling better.

Book a video sick visit and see a nurse practitioner without leaving home. Often same-day, always one simple price.

Or call or text (469) 665-8234
Common Questions

The quick answers before you book.

Common acute problems like cold and flu, UTIs, sinus infections, sore throat and strep, STD screening and STI management, joint pain, and abnormal uterine bleeding or period problems. If something needs an in-person exam or emergency care, we will tell you and point you in the right direction.
We bill major Texas insurance, including Baylor Scott & White, so with insurance most patients owe just their normal copay. The self-pay rate is one flat $89 per visit, the same for any complaint. Patient-specific tests, like a urine culture or STD panel, are billed separately. Concierge Medicine members get sick visits at no per-visit charge.
No. We are based in Dallas, but because care is by video, you can book from anywhere in Texas. You just need to be physically located in Texas at the time of your visit.
If one is appropriate, yes. Prescriptions are sent to your local pharmacy, where your insurance can cover the medication. Not every visit needs a prescription, and our care team will only prescribe when it is the right call.
Sick visits often have same-day or same-week availability. Book online and choose the soonest time that works for you.
We ask for at least twenty-four hours’ notice if you need to cancel or reschedule a visit. Late cancellations and no-shows are subject to a $50 fee. Things come up, we understand, just give us as much notice as you can.